Retail Event Lead: Develop Teams & Drive Results

CROSSMARK; Franklin (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Full-time benefits package

Paid training and leadership develop

Career growth opportunities

Collaborative and supportive work env

Job summary

Product Connections, a part of Acosta Group, is seeking a hands-on Retail Supervisor in Franklin, TN to lead a team of Product Demonstrators inside Sam's Club and drive exceptional customer experiences through product demonstrations and sampling events.

The role covers hiring, training, coaching, and day-to-day event execution, with a focus on performance metrics, payroll accuracy, and safety standards. This full-time position offers growth and a collaborative work environment.

Qualifications

• Previous leadership or supervisory experience, including hiring, scheduling, and performance management.
• Strong communication, coaching, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills.
• Proficiency with Microsoft Office and technology systems.
• Valid driver’s license is required.
• Food Safety Certification required within 30 days of hire (where applicable).
• Ability to stand for extended periods and regularly lift up to 25 pounds, with occasional lifting up to 50 pounds.

Responsibilities

• Hire, train, coach, and develop Product Demonstrators.
• Lead day-to-day event execution and ensure quality and compliance standards are met.
• Monitor team performance, attendance, scheduling, and event execution metrics.
• Conduct coaching sessions, audits, and performance reviews.
• Serve as the primary point of contact for store leadership.
• Manage reporting, payroll accuracy, expenses, and operational compliance.
• Maintain equipment, food safety, and workplace safety standards.
• Build strong partnerships with store leadership and internal support teams.

Skills

Leadership

Coaching

Communication

Multi-tasking

Problem-solving

Organizational skills

Microsoft Office

Technology systems

Driver's license

Tools

Microsoft Office Suite

Job description

Product Connections, a part of Acosta Group, is seeking a hands-on Retail Supervisor in Franklin, TN to lead a team of Product Demonstrators inside Sam's Club and drive exceptional customer experiences through product demonstrations and sampling events.

The role covers hiring, training, coaching, and day-to-day event execution, with a focus on performance metrics, payroll accuracy, and safety standards. This full-time position offers growth and a collaborative work environment.