Retail Environment & Customer Experience Associate

The Michael's Companies; Phoenix, Northern (AZ, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical insurance

Dental insurance

Job summary

The Michaels Companies in Phoenix (PHX-METRO) seeks a Store Associate to maintain a clean, safe store and provide friendly customer service. You will help customers locate items, run registers, and support omnichannel processes like BOPIS and SFS.

You’ll be part of a team that upholds brand standards, performs cleaning tasks, and ensures shelves are well stocked. The role requires standing for long periods, ability to lift heavy boxes, and compliance with company policies.

Qualifications

• Experience in retail and/or cleaning is preferred.

Responsibilities

• Provide a fast and friendly checkout experience with compliant cash handling.
• Engage customers on rewards benefits and enrollments.
• Assist with Buy Online Pick Up In Store and Ship from Store.
• Support truck unload, stocking, and planogram processes.
• Follow SOPs and company policies to ensure legal compliance.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies in Phoenix (PHX-METRO) seeks a Store Associate to maintain a clean, safe store and provide friendly customer service. You will help customers locate items, run registers, and support omnichannel processes like BOPIS and SFS.

You’ll be part of a team that upholds brand standards, performs cleaning tasks, and ensures shelves are well stocked. The role requires standing for long periods, ability to lift heavy boxes, and compliance with company policies.