AI-Driven Shopping Strategist, Conversational Experiences

Apple, Inc.; Austin (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Apple Inc. is seeking a Senior AI Shopping Strategist to lead the integration of generative AI-powered, personalized experiences in Apple Retail’s online store.

You will partner with cross-functional teams to ideate, launch, and manage premium, AI-driven experiences, expanding e-commerce tools for new products and countries. The role emphasizes data analysis, consumer insights, and strategic storytelling to senior leadership, with a strong background in AI trends and retail/e-commerce strategies

Qualifications

• 4+ years in strategy, customer experience, or insights.
• 1+ years in an e-commerce, retail, or customer experience organization or role.

Responsibilities

• Provide feedback on new solutions and designs in large cross-functional forums with a deep focus on customer experience and business priorities.
• Identify data-driven insights and synthesize conclusions into actionable recommendations, to influence digital commerce strategies and initiatives from conception and ideation through prototyping and testing.
• Drive the on-time execution of key discovery and planning activities to support go-live dependencies, while managing key business decisions and tracking backlogged priorities to influence roadmap planning.
• Author and present detailed strategic briefs and presentations to inform cross functional partners of business priorities, opportunities, and performance.
• Conduct research on market & competitor trends and analyze consumer behavior and internal performance to drive optimization, expansion, and business case development.

Skills

Strategy

Customer experience

Insights

Tools

Keynote

PowerPoint

Job description

Apple Inc. is seeking a Senior AI Shopping Strategist to lead the integration of generative AI-powered, personalized experiences in Apple Retail’s online store.

You will partner with cross-functional teams to ideate, launch, and manage premium, AI-driven experiences, expanding e-commerce tools for new products and countries. The role emphasizes data analysis, consumer insights, and strategic storytelling to senior leadership, with a strong background in AI trends and retail/e-commerce strategies