Retail Employee

Ripken Baseball; Aberdeen (MD); On-site; USD 16,531 - 20,664; Part time

Job summary

Ripken Baseball in Aberdeen, MD is seeking an enthusiastic member of our retail team to manage checkout, stocking, and friendly customer interactions. You will help maintain merchandise presentation and deliver top-tier service to teams and families visiting The Ripken Experience.

You will also handle inventory, organizing shelves, and supporting store operations with a positive, team-oriented attitude.

Qualifications

• High school diploma, GED or current enrollment.
• Ability to work days, evenings, weekends and holidays as needed.
• Strong communication and teamwork skills.
• Retail basics: checkout, stocking and inventory tasks.
• Comfort in a fast-paced, customer‑facing environment.

Responsibilities

• Ring in sales and assist customers in the retail shop.
• Clean and polish fixtures, displays, and shelving.
• Greet customers and share product knowledge to create a friendly atmosphere.
• Perform routine inventory counts and receive orders.
• Organize merchandise and restock as needed.
• Handle store administrative tasks as directed by management.
• Assist in other areas of the business.

Skills

Customer service

Teamwork

Communication

Flexible schedule

Multitasking

Reliability

Leadership

Education

High school diploma or GED

Job description

The Ripken Experience Aberdeen is a premier baseball tournament destination, hosting teams, and families from across the country. Our fast‑paced, high‑energy fun environment relies on teamwork and great customer service to deliver unforgettable tournament experiences.

Position Summary

As a member of the Ripken Experience retail team, you will work under the direction of the Retail and Operations Coordinator. Your duties will include checkout, stocking, organizing, inventory, cleaning, maintaining visual presentation of merchandise, and providing world‑class customer service to teams and families that enter our complex.

Key Responsibilities

• Ring in sales and assist customers in our retail shop.
• Routinely clean, disinfect, and polish fixtures, displays, and shelving in the shop.
• Greet, assist, and share product knowledge with customers to create a friendly and pleasant atmosphere.
• Perform routine inventory counts, audits, and receive orders.
• Organize merchandise, apparel, and novelties on shelves and restock as needed.
• Carry out other store administrative tasks as directed by Manager/Director/Lead on duty.
• Assist in other areas of the business.

Qualifications

Required:

• High school diploma, current high‑school attendance, or GED.
• Ability to work during the day or evening as determined by supervisor.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays based on business needs.
• Ability to handle multiple tasks at one time.
• Good verbal and written communication skills.
• Strong leadership and customer service abilities.
• Ability to work in a team environment.
• Strong work ethic.

Preferred:

• 1–3 years of retail work experience.
• Experience resolving customer concerns professionally and efficiently.
• Experience engaging with diverse customers and creating a positive shopping experience.

Working Conditions / Special Physical Requirements

• Routinely required to work extended hours, including weekdays, nights, and weekends.
• Must be able to move quickly to assist customers.
• Reach for high‑placed boxes and items, handle or feel objects or controls, balance, stoop, kneel, crouch or crawl, and climb stairs.
• Routinely lift or move up to 50 pounds at least 20% of the time.
• Stand for long periods of time.
• Routinely exposed to extreme hot/cold weather conditions, dust and particles, and loud noises.