Retail Educator: Guest Experience & Product Education

Lululemon Athletica; Mishawaka, Northern (IN, KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Job summary

lululemon Educator at University Park Mall is a frontline ambassador delivering world-class guest experiences, sharing top-quality product education, and authentically reflecting our community and culture. The role emphasizes guest engagement, operational support, and upholding our values in a dynamic retail environment.

This contract position is anchored to delivering exceptional service while partnering with leadership to ensure seamless in-store programs and a welcoming, inclusive experience

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Education: High school diploma, GED, or equivalent

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Educator at University Park Mall is a frontline ambassador delivering world-class guest experiences, sharing top-quality product education, and authentically reflecting our community and culture. The role emphasizes guest engagement, operational support, and upholding our values in a dynamic retail environment.

This contract position is anchored to delivering exceptional service while partnering with leadership to ensure seamless in-store programs and a welcoming, inclusive experience