Retail Educator: Guest Experience Pro

lululemon; Maple Grove (MN); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health & dental benefits

Time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development programs

Job summary

lululemon is seeking an Educator for our Maple Grove, MN store. This role centers on delivering world-class guest service, sharing product education, and authentically representing our community and culture.

Educators engage guests, assist with needs, and support store operations while staying aligned with our values of inclusion, integrity, and teamwork in a fast-paced luxury retail environment.

Qualifications

• Experience delivering world-class guest service in retail.
• Ability to share product education and engage guests.
• Comfort with in-store technology and omnichannel programs.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Establish supportive and productive relationships with all team members.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED

Job description

lululemon is seeking an Educator for our Maple Grove, MN store. This role centers on delivering world-class guest service, sharing product education, and authentically representing our community and culture.

Educators engage guests, assist with needs, and support store operations while staying aligned with our values of inclusion, integrity, and teamwork in a fast-paced luxury retail environment.