Retail Educator: Elevate Guest Experience & Community

lululemon; Austin (TX); On-site; USD 26,000 - 30,000; Part time

Job summary

lululemon is hiring an Educator to deliver world-class guest experiences in our Austin store. Educators engage with guests, share top-quality product education, and authentically reflect our community and culture on the sales floor.

You will move dynamically among the floor to assist guests, provide tailored purchase and return solutions, and collaborate with teammates to maintain a luxurious store environment. A flexible schedule including evenings and weekends is required.

Qualifications

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon is hiring an Educator to deliver world-class guest experiences in our Austin store. Educators engage with guests, share top-quality product education, and authentically reflect our community and culture on the sales floor.

You will move dynamically among the floor to assist guests, provide tailored purchase and return solutions, and collaborate with teammates to maintain a luxurious store environment. A flexible schedule including evenings and weekends is required.