Retail Educator: Elevate Guest Experience

Lululemon Athletica; Raleigh (NC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Job summary

lululemon Athletica in Raleigh is seeking an Educator to deliver world-class guest service, share top-quality product education, and connect with our community. You will engage guests on the floor, support store operations, and embody an inclusive culture.

The role requires flexible scheduling, legal right to work in the U.S., and the ability to move and assist guests on the shop floor. This position offers base pay with bonus opportunities reflecting market levels for our luxury athletic brand.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica in Raleigh is seeking an Educator to deliver world-class guest service, share top-quality product education, and connect with our community. You will engage guests on the floor, support store operations, and embody an inclusive culture.

The role requires flexible scheduling, legal right to work in the U.S., and the ability to move and assist guests on the shop floor. This position offers base pay with bonus opportunities reflecting market levels for our luxury athletic brand.