Retail Educator: Craft Exceptional Guest Experiences

lululemon; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood support

Development courses

Mentorship programs

Job summary

lululemon in Boston is looking for an Educator to deliver world-class guest experiences and product education on the sales floor. You will engage with guests, assess needs, and provide effective purchase and return solutions while supporting omnichannel programs.

As a team member, you will present products, maintain the luxury store environment, and collaborate with colleagues to ensure smooth operations. Flexibility for evenings and weekends is required.

Qualifications

• Provide world-class guest experience and product education.
• Engage with guests, assess needs, and offer solutions.
• Present products and maintain store standards.

Responsibilities

• Interact with guests to ensure a great experience.
• Provide product education and explain benefits.
• Handle transactions and omnichannel options per standards.
• Move dynamically on the floor to assist guests and store needs.
• Receive guest feedback and partner with leadership to improve.

Skills

Guest experience

Communication

Team collaboration

Adaptability

Attention to detail

Education

High school diploma / GED

Tools

In-store technology

Job description

lululemon in Boston is looking for an Educator to deliver world-class guest experiences and product education on the sales floor. You will engage with guests, assess needs, and provide effective purchase and return solutions while supporting omnichannel programs.

As a team member, you will present products, maintain the luxury store environment, and collaborate with colleagues to ensure smooth operations. Flexibility for evenings and weekends is required.