Retail Driver/Customer Service

Heritage-Cooperative; Noble Township (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Heritage Cooperative in Caldwell, OH is seeking a part-time Retail Driver/Customer Service Associate to deliver products and assist customers at the counter.

You will operate company vehicles, perform pre-trip inspections, maintain logs, and ensure accuracy of deliveries while upholding Heritage Cooperative's values and safety standards.

Qualifications

• Required qualifications include a valid driver’s license with an acceptable driving record.
• Current DOT Medical Certificate (or ability to obtain).
• Preferred qualifications include a high school diploma or equivalent and prior delivery or commercial driving experience.
• Basic knowledge of vehicle inspections and delivery documentation.

Responsibilities

• Serve as a positive representation of Heritage Cooperative’s core values.
• Deliver products safely and courteously while maintaining logs and documentation.
• Safely operate company vehicles in compliance with regulations.
• Perform pre-trip and post-trip inspections and load/unload products as needed.
• Ensure deliveries are accurate and properly documented.
• Provide superior customer service and communicate customer needs to appropriate personnel.
• Maintain vehicle and work area in a clean, safe condition.
• Adhere to safety regulations and report hazards or maintenance concerns.

Skills

Customer service

Delivery driving

Vehicle inspections

Valid driver’s license

Communication

Education

High school diploma or equivalent

DOT Medical Certificate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Driver/Customer Service

Part Time Caldwell, OH, US

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Retail Driver/Customer Service with Heritage Cooperative,

QUALIFICATIONS

REQUIRED QUALIFICATIONS

Valid driver’s license with an acceptable driving record.

Current DOT Medical Certificate (or ability to obtain).

PREFERRED QUALIFICATIONS

High school diploma or equivalent.

Previous delivery or commercial driving experience.

Basic knowledge of vehicle inspections and delivery documentation.

ESSENTIAL JOB FUNCTIONS

• Serve as a positive representation of Heritage Cooperative’s Core Values
  • Provide Superior Customer Service
  • Highest Standards of Integrity and Trust
  • Continuous Improvement
• Being a Good Partner
• Delivery & Transportation
• Safely operate company vehicles to deliver products in compliance with all company, state, and federal regulations.
• Conduct and document required pre-trip and post-trip vehicle inspections in alignment with company expectations.
• Load and unload products according to vehicle weight limits and safety guidelines.
• Maintain accurate delivery logs, inspection records, and required documentation.
• Customer Service & Communication
• Deliver products professionally and courteously while representing the company in a positive manner.
• Communicate customer needs, questions, or concerns to appropriate personnel for follow-up.
• Ensure deliveries are accurate, complete, and properly documented.
• Warehouse & Operational Support
• Assist with receiving, unloading, and staging inventory using appropriate equipment.
• Maintain vehicles, equipment, and work areas in a clean, organized, and safe condition.
• Safety & Compliance
• Adhere to all transportation, environmental, and workplace safety regulations.
• Report hazards, incidents, or maintenance concerns promptly.
• Abide by all safety regulations to ensure safety of oneself, coworkers and customers and property.
• Other duties as assigned.

PHYSICAL DEMANDS

Must be able to sit, stand, bend, climb, stoop, kneel or walk for extended periods (up to 8 hours) and move quickly in a busy environment.

Requires frequent reaching, bending, and lifting of merchandise or supplies up to 25–50 pounds and occasional climbing of ladders.

ENVIRONMENTAL FACTORS

Routine exposure to agricultural chemicals (pesticides, fertilizers, fuels) in the retail environment, requiring adherence to specific training and the use of PPE.

Work may involve navigating unpredictable, uneven terrain outside the facility (e.g., in yard/storage areas).

Exposure to retail, warehouse, outdoors and agricultural environments.

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination. #INDSP