Retail Donation Attendant

MERS Goodwill; Carbondale (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

MERS Goodwill is seeking a Retail Donation Attendant for their Carbondale Store. This role involves providing excellent customer service, sorting donations, and maintaining store cleanliness. Ideal candidates are self-motivated, organized, and possess strong communication skills. Join a mission-driven team that values diversity and integrity.

Benefits

Monthly bonus up to $250

Immediate medical benefits

Dental and vision benefits

Voluntary Life and AD&D insurance

403(B) and 401(A) retirement plans

PTO and paid holidays

Flexible schedules

Qualifications

• Effective communication skills with co-workers, customers, and management.
• Organizational skills and ability to interact with a diverse work population.

Responsibilities

• Provide positive customer service, including greeting donors and assisting with donations.
• Sort donated goods into categories and maintain cleanliness standards.
• Safeguard assets and adhere to all policies and procedures.

Skills

Communication

Organizational Skills

Basic Math Skills

Education

High School Diploma/GED

Job description

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Required Travel: 0%

Position Type: Hourly Full-Time

Hourly Rate: $15.00

Bonus Pay: Up to $250/month

About the Role

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Retail Donation Attendant to join our Carbondale Store team. The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're looking for an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, this position is ideal for you.

Qualifications

• No degree required; High School Diploma/GED preferred.
• Effective communication skills with co-workers, customers, and management.
• Organizational skills and ability to interact with a diverse work population.
• Basic math skills: addition, subtraction, multiplication, and division.

Primary Duties and Responsibilities

• Provide positive customer service, including greeting donors, assisting with donations, and offering thanks, incentives, and tax receipts.
• Handle donations with care and respect.
• Sort donated and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, following established guidelines.
• Notify management of hazardous, valuable, or inappropriate items.
• Maintain high-quality standards while working efficiently.
• Stock, straighten, rotate, and keep the store area clean and organized.
• Uphold cleanliness standards through sweeping, dusting, mopping, and shining surfaces.
• Build positive, professional relationships with team members and leadership; collaborate cross-functionally.
• Follow safe work practices and contribute to a hazard-free workplace.
• Maintain a professional appearance according to dress code.
• Safeguard assets, including cash, donations, and purchased items; report theft or unauthorized possession.
• Adhere to all policies, procedures, safety, and security regulations.
• Perform other duties as assigned.

Benefits

• Monthly bonus up to $250.
• Immediate medical benefits for full-time employees (30+ hours/week).
• Dental and vision benefits available after one month (20+ hours/week).
• Voluntary Life and AD&D insurance, 403(B) and 401(A) retirement plans, PTO, paid holidays, and flexible schedules.

MERS Goodwill is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

Background and records checks are required upon employment.