Retail District Manager

Jobtailor; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Melin in Southern California seeks a District Manager to oversee multiple Customer Experience Labs and lead Store Managers to drive performance.

You will partner with HR, Retail Ops, Marketing to exceed targets, manage revenue and costs, and implement strategic improvements while traveling between locations.

We expect you to coach teams, cultivate talent, and protect assets while aligning product assortment with GTM plans and ensuring exceptional guest service.

Qualifications

• Minimum of 3 years in multi-unit retail management.
• Willing to travel regularly between store locations.
• Entrepreneurial, guest-centric leader with strong communication.
• Ability to coach Store Managers and drive performance.
• BA or BS preferred.

Responsibilities

• Manage in-store experience and district performance across Southern California.
• Lead a high-performing roster of Store Managers.
• Partner with HR, Retail Ops, Marketing to exceed targets.
• Drive revenue, profitability, cost control and KPI performance.
• Review results and create strategic improvement plans.
• Mitigate risks, protect assets, and curb shrinkage.
• Ensure correct product assortment and GTM calendar alignment.
• Develop talent pipeline with coaching and learning opportunities.

Skills

Multi-Unit Retail Management

Team Leadership

Customer Experience Strategy

Performance Improvement Planning

Revenue & Profitability Management

Education

BA or BS Preferred

Job description

• Manage the in-store experience and business performance for multiple stores, also known as Customer Experience Labs, in Southern California
• Lead a high-performing roster of Store Managers
• Partner with the Sr. Manager of Stores on retail strategy, growth, and district performance
• Lead, develop, and motivate Store Managers to drive performance and profitability while fostering melin’s culture and values
• Oversee profit, people, and processes across the district
• Partner with Human Resources, Retail Operations, Marketing, and Merchandising to exceed targets
• Drive revenue, profitability, cost management, and KPI performance
• Review business and people results and create strategic improvement plans
• Mitigate store risks, protect assets, and address theft, inventory accuracy, and shrinkage
• Ensure correct product assortment, depth, and breadth across Customer Experience Labs
• Collaborate with Marketing on product releases aligned with the GTM Calendar
• Source, assess, select, integrate, onboard, develop, retain, and exit talent as appropriate
• Ensure accurate performance reviews, scheduling inputs, compliance, and escalation management
• Provide learning opportunities and nurture a sustainable talent pipeline
• Coach staff and managers on hosting, customer service, and product knowledge
• Lead client strategy to build customer relationships and acquire new customers
• Improve the Sales/Customer Experience approach and build knowledgeable, hospitable Customer Experience Labs

Requirements

• Minimum of 3 Years of Multi- Unit Retail Management experience
• Ability and willingness to work weekends, evenings, and holidays as needed
• Self-motivated leader with strong entrepreneurial skills
• Innate guest centric mindset
• Shows elevated communication skills and can tailor style to suit the audience
• Creative and adaptable team player with a winning and positive attitude
• Must be able to travel regularly between assigned retail locations and remain mobile during store visits for extended periods
• BA or BS preferred

Core Competencies

Demonstrates expertise in Multi-Unit Retail Management, focusing on driving performance, profitability, and customer experience across multiple locations. Proven ability to lead and develop teams while collaborating with various departments to achieve strategic goals.

Highest-signal resume keywords

• Multi-Unit Retail Management
• Team Leadership
• Customer Experience Strategy
• Performance Improvement Planning
• Revenue and Profitability Management

Soft Skills

• Strong Communication Skills
• Self-Motivated Leadership
• Creative Problem Solving
• Adaptability
• Guest Centric Mindset

Certifications & Qualifications

• BA or BS Preferred

Industry Keywords

• Retail Strategy
• KPI Performance
• Talent Development
• Inventory Management
• Customer Relationship Building