Retail Dining Manager Lead Frontline Teams & Guest Experience

Sodexo; Prescott (AZ); On-site; USD 49,000 - 63,000; Full time

Job summary

Sodexo at Embry-Riddle Aeronautical University in Prescott, AZ, seeks a Retail Manager 2 to lead daily dining operations (Chick Fil A, Starbucks, and internal brands) and deliver outstanding customer service, quality food, and strong financial results.

The role manages hiring, training, scheduling, staff development, cash handling, and inventory; ensures Sodexo and campus safety standards; drives sales and merchandising; creates a welcoming dining experience.

Qualifications

• Education required: High school diploma or GED.
• 1 year related experience.
• Ability to lead daily retail dining operations.

Responsibilities

• Lead daily retail dining operations (Chick Fil A, Starbucks, & Internal Brands).
• Hire, train, schedule, and develop staff while ensuring safety and sanitation standards.
• Manage cash handling procedures and POS systems with accuracy.
• Drive sales growth, oversee inventory and merchandising.
• Create a welcoming dining experience and provide excellent customer service.

Skills

People management

Cash handling

POS systems

Time management

Customer service

Staff coaching

Merchandising

Education

High school diploma or GED

Tools

POS hardware

Job description

Sodexo at Embry-Riddle Aeronautical University in Prescott, AZ, seeks a Retail Manager 2 to lead daily dining operations (Chick Fil A, Starbucks, and internal brands) and deliver outstanding customer service, quality food, and strong financial results.

The role manages hiring, training, scheduling, staff development, cash handling, and inventory; ensures Sodexo and campus safety standards; drives sales and merchandising; creates a welcoming dining experience.