Retail Manager: Lead Team, Elevate Customer Experience

Sodexo; Milledgeville (GA); On-site; USD 56,000 - 73,000; Full time

Job summary

Sodexo at Georgia College in Milledgeville, GA is seeking a Retail Manager 3 to lead daily retail operations, coach a frontline team, and ensure a superior customer experience. The role drives merchandising, cash handling accuracy, and vendor coordination in a fast-paced setting.

The ideal candidate has 2 years of management experience and 1 year related experience, with an associate degree or equivalent. Compensation reflects experience and market standards.

Qualifications

• A sharp eye for detail and a passion for delivering consistent, customer-first service.
• Strong experience managing cash handling processes and POS systems with accuracy and accountability.
• A track record of coaching and developing high-performing teams to achieve operational excellence.
• Creative thinking and a willingness to try new ideas to enhance merchandising, marketing, or customer engagement.
• Education: Associate’s degree or equivalent experience; Management experience required.

Responsibilities

• Lead daily operations to deliver smooth, efficient, and high-impact retail experiences.
• Lead, coach, and grow a motivated team of frontline staff and supervisors.
• Build strong connections with customers and ensure their needs are met with care and consistency.
• Manage cash handling procedures and ensure POS systems are running accurately and efficiently.
• Bring merchandising and marketing strategies to life, keeping displays fresh and engaging.

Skills

Team leadership

Cash handling

Customer service

Time management

Merchandising

Vendor relations

Education

Associate’s degree or equivalent experience

Tools

POS systems

Job description

Sodexo at Georgia College in Milledgeville, GA is seeking a Retail Manager 3 to lead daily retail operations, coach a frontline team, and ensure a superior customer experience. The role drives merchandising, cash handling accuracy, and vendor coordination in a fast-paced setting.

The ideal candidate has 2 years of management experience and 1 year related experience, with an associate degree or equivalent. Compensation reflects experience and market standards.