Retail Department Manager & Team Growth Coach

Nike Inc; Silver Spring (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts

401(k) Plan

Employee Stock Purchase Plan (ESPP)

Paid Time Off & Holiday Pay

Nike family discounts up to 50%

Job summary

Nike, Inc. invites applications for a Department Manager at the Nike Factory Store in Silver Spring, MD.

You will lead a high-energy team, coach daily, and ensure exceptional customer service while delivering store growth and operational excellence. In this role you’ll recruit and develop talent, manage scheduling, oversee product life cycles, and uphold Nike Service Principles in a fast-paced retail environment, including nights, weekends, and holidays.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing experience

Leadership

Recruitment & team leadership

Microsoft Office

Tools

Microsoft Office

Retail business systems

Job description

Nike, Inc. invites applications for a Department Manager at the Nike Factory Store in Silver Spring, MD.

You will lead a high-energy team, coach daily, and ensure exceptional customer service while delivering store growth and operational excellence. In this role you’ll recruit and develop talent, manage scheduling, oversee product life cycles, and uphold Nike Service Principles in a fast-paced retail environment, including nights, weekends, and holidays.