Store Department Manager & Team Coach

Nike; Somerville (MA); Vor Ort; USD 41.000 - 61.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

HSA & FSA

401(k) plan

Stock purchase plan

Employee assistance program

Employee discounts

Zusammenfassung

Nike Factory Store in Somerville, MA is seeking a Department Manager to lead a fast-paced team and deliver outstanding customer service. You’ll coach staff, manage daily store operations, and drive sales while upholding Nike's Service Principles.

This full-time role involves nights and weekend shifts, with benefits and opportunities to grow within Nike's global culture of sport and community.

Qualifikationen

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Demonstrated ability to recruit,buildand lead high-performing teams
• Proficient in Microsoft Office and retail business systems
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
• Proven ability toutilizetools for conflict resolution and employee coaching and counseling
• Able to work mornings, weekends, nights, and holidays as needed

Aufgaben

• Leading a teamthe helpskeep all store functions running seamlessly.
• Ensuring your store is staffed by attracting,assessingand onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store’s team and business results/critical metrics, including budgeting, planning,a high levelof customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Kenntnisse

Customer service leadership

Team leadership

Retail operations

Microsoft Office

Communication skills

Problem solving

Tools

POS systems

Jobbeschreibung

Nike Factory Store in Somerville, MA is seeking a Department Manager to lead a fast-paced team and deliver outstanding customer service. You’ll coach staff, manage daily store operations, and drive sales while upholding Nike's Service Principles.

This full-time role involves nights and weekend shifts, with benefits and opportunities to grow within Nike's global culture of sport and community.