Retail Department Manager: Lead Teams & Drive Sales

H&M; Washington; On-site; USD 36,506 - 38,917; Full time

Job summary

H&M in Washington is seeking a Department Manager to lead a team and foster an inclusive, collaborative culture. You will drive omni customer experience, optimize sales and profits, and oversee in-store operations from merchandising to checkout.

You will recruit, coach, and evaluate your team, ensuring adherence to brand standards and budgets while promoting loyalty programs and sustainability initiatives.

Qualifications

• Experience leading a retail team and driving performance.
• Strong analytical and budgeting abilities.
• Customer-centric mindset with focus on visual standards.

Responsibilities

• Lead the store department, promoting collaboration and an inclusive culture.
• Oversee omni customer experience and brand presentation.
• Set and monitor sales, budgets, and opportunities for growth.
• Ensure excellent service, efficient checkout, and security of operations.
• Promote loyalty programs and in-store sustainability initiatives.
• Recruit, onboard, evaluate, and develop team members.
• Coordinate planning, scheduling, and daily communications with staff.
• Maintain store cleanliness, stock levels, and merchandising quality.

Skills

Leadership

Team management

Analytical

Customer service

Job description

H&M in Washington is seeking a Department Manager to lead a team and foster an inclusive, collaborative culture. You will drive omni customer experience, optimize sales and profits, and oversee in-store operations from merchandising to checkout.

You will recruit, coach, and evaluate your team, ensuring adherence to brand standards and budgets while promoting loyalty programs and sustainability initiatives.