Retail Department Lead: Merchandising & Inventory

Rural King; Ohio; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Health insurance plans

Associate Discount 15%

Assistance Program

24/7 Chaplaincy Services

Job summary

Rural King Farm and Home Store is seeking a Department Lead to oversee a department's operations, inventory, pricing, and merchandising to deliver a superior shopping experience. You will ensure displays meet brand standards, manage stock, and support front-end tasks while maintaining a clean, safe environment for customers and associates.

The role emphasizes teamwork, adaptability, and a strong customer service orientation.

Qualifications

• At least 2 years of retail experience with knowledge of specific department.
• Excellent verbal and written communication skills to convey ideas clearly.
• Demonstrated ability to listen, ask relevant questions, and provide thorough responses.
• Adaptable to changing priorities and business needs.
• Strong problem-solving skills to address issues quickly.
• Ability to stay composed in high-pressure situations and meet deadlines.
• Detail-oriented and able to review information for accuracy.
• Comfortable using computer systems and software to assist customers or manage tasks.

Responsibilities

• Adhere to the indoor merchandising guide to maintain department displays.
• Monitor and maintain inventory levels with regular stock counts and replenishment.
• Oversee the recovery process to keep the department neat and appealing.
• Coordinate and execute price changes with relevant teams.
• Manage planogram sets per company guidelines to maximize sales.
• Maintain cleanliness and safety in the department for customers and staff.
• Provide friendly, proactive customer service and assist with inquiries and product location.
• Support front-end tasks such as processing transactions when needed.
• Operate retail equipment like telephones, printers, calculators, and handheld devices.
• Participate in cross-training for flexibility across departments.

Skills

Retail experience

Customer service

Communication skills

Adaptability

Problem-solving

Attention to detail

Teamwork

Flexibility

Job description

Rural King Farm and Home Store is seeking a Department Lead to oversee a department's operations, inventory, pricing, and merchandising to deliver a superior shopping experience. You will ensure displays meet brand standards, manage stock, and support front-end tasks while maintaining a clean, safe environment for customers and associates.

The role emphasizes teamwork, adaptability, and a strong customer service orientation.