Retail Department Lead: Elevate Service & Inventory

E&H Hardware Group, LLC; Middleton (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holiday pay

Employee Assistance Program

Generous employee discount

Career growth opportunities

Job summary

A family-owned hardware company in Ohio is looking for a dedicated Department Lead to drive sales and ensure customer satisfaction. In this leadership role, you will manage the performance and presentation of your assigned department while providing excellent customer service. Ideal candidates will possess a strong attention to detail, multitasking abilities, and a high school diploma. The company offers a supportive environment with health benefits and career growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Ability to lead by example and work well within a team.
• Familiarity with Microsoft Office or Teams is a plus.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Deliver excellent service to customers per company culture.
• Promote products and assist in-store and online orders.
• Maintain cleanliness and organization of the sales floor.
• Collaborate with team members and communicate effectively.
• Monitor safety concerns and theft prevention measures.

Skills

Customer service experience

Product knowledge

Leadership

Attention to detail

Multitasking abilities

Education

High school diploma or equivalent

Tools

Retail computer systems

Microsoft Office

Microsoft Teams

Job description

A family-owned hardware company in Ohio is looking for a dedicated Department Lead to drive sales and ensure customer satisfaction. In this leadership role, you will manage the performance and presentation of your assigned department while providing excellent customer service. Ideal candidates will possess a strong attention to detail, multitasking abilities, and a high school diploma. The company offers a supportive environment with health benefits and career growth opportunities.