Retail Department Lead - Commission, Benefits, & Growth Path

Von Maur, Inc.; Waunakee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Department Manager in Wisconsin to lead a high-performing team and drive customer-focused service. You will train and coach associates, build strong relationships with customers, and manage merchandising to grow the department's business.

The role emphasizes coaching, sales accountability, and the development of team members in a family-owned department store environment that values internal advancement and strong benefits.

Qualifications

• Experience in retail management or leadership.
• Ability to motivate and coach staff.
• Strong customer service orientation.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service

Leadership

Sales

Job description

Von Maur, Inc. is seeking a Department Manager in Wisconsin to lead a high-performing team and drive customer-focused service. You will train and coach associates, build strong relationships with customers, and manage merchandising to grow the department's business.

The role emphasizes coaching, sales accountability, and the development of team members in a family-owned department store environment that values internal advancement and strong benefits.