Retail Customer Specialist | Service, Sales & Stock

Dollar Tree, Inc.; Mount Vernon (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Mount Vernon, IL location. You will assist customers with questions and recommendations, manage sales transactions at the register, and help maintain a secure cash environment while delivering a friendly shopping experience.

You will also be responsible for stocking, merchandise reception, and maintaining a clean, organized store. The role requires good communication, reliability, and the ability to lift 30–50 lbs as needed in a

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform repetitive lifting and standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading, stock replenishment.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Education

High School Diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Mount Vernon, IL location. You will assist customers with questions and recommendations, manage sales transactions at the register, and help maintain a secure cash environment while delivering a friendly shopping experience.

You will also be responsible for stocking, merchandise reception, and maintaining a clean, organized store. The role requires good communication, reliability, and the ability to lift 30–50 lbs as needed in a