Retail Customer Service & Store Support Associate

Dollar Tree Stores; Parma (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Parma, Ohio is looking for a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting with customer inquiries, managing cash transactions, and maintaining store cleanliness and stock levels. Ideal candidates should have a high school diploma and possess strong organizational and communication skills. The position offers competitive benefits, including health insurance and retirement plans.

Qualifications

• Previous experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working at the cash register.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.

Skills

Customer service experience

Strong organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A leading retail company in Parma, Ohio is looking for a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting with customer inquiries, managing cash transactions, and maintaining store cleanliness and stock levels. Ideal candidates should have a high school diploma and possess strong organizational and communication skills. The position offers competitive benefits, including health insurance and retirement plans.