Entry-Level Retail Customer Experience Associate

Dollar Tree Stores; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, pharmacy, dental, and vision insurance

Job summary

A leading discount retail chain in Cleveland, Ohio, is seeking a Customer Service Associate to deliver excellent shopping experiences. Responsibilities include managing transactions, assisting customers, maintaining store cleanliness, and supporting stock management. The ideal candidate will have previous customer service experience, communication skills, and the physical ability to lift up to 50 lbs. Competitive perks include various insurance options and retirement plans.

Qualifications

• Previous experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Must meet demands of frequent walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash register security.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.
• Assist with unloading trucks and stock replenishment.

Skills

High school diploma or equivalent

Previous customer service experience

Ability to follow instructions

Ability to lift 30-50 lbs

Excellent customer service skills

Strong organizational skills

Strong problem-solving skills

Education

High school diploma or equivalent

Job description

A leading discount retail chain in Cleveland, Ohio, is seeking a Customer Service Associate to deliver excellent shopping experiences. Responsibilities include managing transactions, assisting customers, maintaining store cleanliness, and supporting stock management. The ideal candidate will have previous customer service experience, communication skills, and the physical ability to lift up to 50 lbs. Competitive perks include various insurance options and retirement plans.