Customer Service Associate I — Retail & Cashier

Family Dollar; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Cleveland is looking for a Customer Service Associate to enhance customer experiences. The role encompasses assisting customers, handling sales transactions, and maintaining store cleanliness. Preferred candidates have a high school diploma and customer service experience. Physical demands include lifting up to 50 lbs and engaging in regular standing, movement, and cleaning tasks. This position offers a range of benefits including medical, dental, and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in various environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe environment while interacting professionally.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Strong organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail company in Cleveland is looking for a Customer Service Associate to enhance customer experiences. The role encompasses assisting customers, handling sales transactions, and maintaining store cleanliness. Preferred candidates have a high school diploma and customer service experience. Physical demands include lifting up to 50 lbs and engaging in regular standing, movement, and cleaning tasks. This position offers a range of benefits including medical, dental, and educational assistance.