Retail Customer Experience Specialist I

Dollar Tree Stores; Parma (OH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A nationwide retail company is looking for a Customer Service Associate in Parma, Ohio. This role involves assisting customers, managing transactions, and maintaining store cleanliness. Prior retail or customer service experience is preferred. The company offers various perks, including medical benefits and educational assistance, promoting a positive work environment.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Skills

Customer service

Relationship management

Problem-solving

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

A nationwide retail company is looking for a Customer Service Associate in Parma, Ohio. This role involves assisting customers, managing transactions, and maintaining store cleanliness. Prior retail or customer service experience is preferred. The company offers various perks, including medical benefits and educational assistance, promoting a positive work environment.