Retail Customer Service & Stock Specialist

Dollar Tree Stores INC; Downey (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Downey, CA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions, handle sales transactions at the cash register, and help maintain a safe, welcoming store environment.

This role requires prior retail customer service experience, physical ability to lift 30–50 lbs, and strong communication and problem-solving skills. Part-time hours with opportunities for growth are available.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and unload trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including bathrooms, floors, and waste management
• Other duties as assigned*

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Downey, CA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions, handle sales transactions at the cash register, and help maintain a safe, welcoming store environment.

This role requires prior retail customer service experience, physical ability to lift 30–50 lbs, and strong communication and problem-solving skills. Part-time hours with opportunities for growth are available.