Retail Customer Experience Specialist

Dollar Tree Stores INC; Winfield (IL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and safety.

The role requires strong customer service, reliable teamwork, and the ability to lift 30–50 lbs. Part-time opportunities described, with extensive emphasis on welcoming customers and maintaining a neat store environment.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service experience

Communication skills

Lift 30-50 lbs

Walk/stand long periods

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and safety.

The role requires strong customer service, reliable teamwork, and the ability to lift 30–50 lbs. Part-time opportunities described, with extensive emphasis on welcoming customers and maintaining a neat store environment.