Retail Customer Service Specialist - Growth & Advancement

okgoodwill; Oklahoma City (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401K

Employee Discount

Healthiest You

Opportunities for Advancement

Job summary

Goodwill is a place where your work helps improve the lives of people facing employment challenges. As a store associate, you will deliver excellent customer service while performing duties to support store operations and the mission.

This role involves assisting donors, stocking merchandise, and maintaining a welcoming sales floor. Starting pay is $13.25 per hour, with opportunities for advancement and benefits including a 401K and Teladoc.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience preferred.
• Ability to speak, read and write English.

Responsibilities

• Provide excellent customer service to customers and donors.
• Distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Greet and assist donors/customers and route complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to agency standards.
• Attend training as required.

Skills

Customer service

Multi-tasking

Time management

Interpersonal skills

Education

High school diploma or GED

Job description

Goodwill is a place where your work helps improve the lives of people facing employment challenges. As a store associate, you will deliver excellent customer service while performing duties to support store operations and the mission.

This role involves assisting donors, stocking merchandise, and maintaining a welcoming sales floor. Starting pay is $13.25 per hour, with opportunities for advancement and benefits including a 401K and Teladoc.