Retail Customer Service & Sales Associate

Dollar Tree Stores; Appleton (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in Appleton, WI to deliver a great shopping experience. Duties include assisting customers, handling transactions, stocking, and maintaining store cleanliness.

The role requires customer service experience, ability to lift 30–50 lbs, and strong communication and organizational skills. Part-time opportunities may be available at this location.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including restrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores is seeking a Customer Service Associate in Appleton, WI to deliver a great shopping experience. Duties include assisting customers, handling transactions, stocking, and maintaining store cleanliness.

The role requires customer service experience, ability to lift 30–50 lbs, and strong communication and organizational skills. Part-time opportunities may be available at this location.