Retail Customer Service Pro: Growth & Perks

Dollar Tree, Inc.; Schaumburg (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Schaumburg, IL is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You’ll help customers at the register and on the sales floor.

Duties include assisting customers with questions, processing transactions, stocking merchandise, unloading trucks, and keeping bathrooms and common areas clean and presentable. You’ll work as a team to maintain safety and a positive environment, following directions and contributing to a smooth, organized store

Qualifications

• High school diploma or equivalent required or preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and stand for extended periods.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, restocking bathrooms, sweeping, mopping, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree in Schaumburg, IL is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You’ll help customers at the register and on the sales floor.

Duties include assisting customers with questions, processing transactions, stocking merchandise, unloading trucks, and keeping bathrooms and common areas clean and presentable. You’ll work as a team to maintain safety and a positive environment, following directions and contributing to a smooth, organized store