Customer Service & Retail Associate (Part-Time)

Dormont Manufacturing Co; Hoffman Estates (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Hoffman Estates, Illinois is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, and help maintain stock and store appearance.

The role emphasizes friendly interactions, safety, and teamwork with leaders and associates. Part-time schedule and physical duties such as stocking and unloading merchandise are required.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem-solving

Following instructions

Relationship management

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Hoffman Estates, Illinois is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, and help maintain stock and store appearance.

The role emphasizes friendly interactions, safety, and teamwork with leaders and associates. Part-time schedule and physical duties such as stocking and unloading merchandise are required.