Retail Customer Service Pro — Growth & Benefits

Lowe's Home Centers, LLC; South Bend (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Indiana seeks a Customer Service Associate to welcome customers, help them find products, and process orders with friendly, professional service. You may work across departments and assist with stocking and store duties, contributing to a positive shopping experience.

Roles offer flexible schedules, opportunity for advancement, and access to benefits and programs like tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and associate

Qualifications

• Minimum 6 months experience using a computer or inputting data.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic. Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by identifying empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual ability

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Home Centers, LLC in Indiana seeks a Customer Service Associate to welcome customers, help them find products, and process orders with friendly, professional service. You may work across departments and assist with stocking and store duties, contributing to a positive shopping experience.

Roles offer flexible schedules, opportunity for advancement, and access to benefits and programs like tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and associate