Retail Customer Service Pro – Flexible Hours & Benefits

Dollar Tree Stores INC; Cambridge (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, assist customers, and ensure a positive shopping environment. You will be cross-trained to operate the cash register and handle front-end duties as needed, while contributing to receiving merchandise and stocking tasks.

The role requires strong customer service, organizational, and math skills, with the ability to lift 30–50 lbs and perform physical duties daily.

Qualifications

• Retail or service industry experience preferred.
• Lift 30–50 lbs and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity and basic math for cash accounting.

Responsibilities

• Assist with daily store operations from merchandising to customer support.
• Fully cross-trained to support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain cleanliness and neatness throughout the store, including bathrooms.
• Ensure a safe, positive environment with professional interactions.
• Manage sales transactions at the cash register; protect cash and assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Cash handling

Math skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, assist customers, and ensure a positive shopping environment. You will be cross-trained to operate the cash register and handle front-end duties as needed, while contributing to receiving merchandise and stocking tasks.

The role requires strong customer service, organizational, and math skills, with the ability to lift 30–50 lbs and perform physical duties daily.