Retail Customer Service & Merchandising Associate

Dollar Tree; Martinsburg (Blair County); On-site; USD 33,062,000 - 49,594,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Martinsburg, PA seeks a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, operating a cash register, stocking, unloading trucks, and maintaining a clean, safe store environment.

Candidates should have a high school diploma (preferred) and prior retail or similar service experience. Excellent communication and problem-solving skills are required; lifting 30–50 lbs is expected.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, bathrooms, floors, and trash areas.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Follow instructions

Lifting ability 30-50 lbs

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar in Martinsburg, PA seeks a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, operating a cash register, stocking, unloading trucks, and maintaining a clean, safe store environment.

Candidates should have a high school diploma (preferred) and prior retail or similar service experience. Excellent communication and problem-solving skills are required; lifting 30–50 lbs is expected.