Part-Time Retail Customer Service Associate I

Dollar Tree; Welch (WV); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Welch, West Virginia is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

The role emphasizes safety, professionalism, and positive interactions with customers and teammates. Qualifications include a high school diploma or equivalent, prior retail or service experience preferred, and the ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or service experience in customer-facing roles is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Teamwork

Education

HS diploma

Tools

Cash register

Job description

Family Dollar in Welch, West Virginia is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

The role emphasizes safety, professionalism, and positive interactions with customers and teammates. Qualifications include a high school diploma or equivalent, prior retail or service experience preferred, and the ability to lift 30–50 lbs.