Retail Customer Service Manager in Training

Hannaford; Hooksett (NH); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets is seeking a Department Manager to lead retail operations for the assigned department, driving quality standards, appearance, and service levels. You will hire, train and develop associates, manage inventories, and help achieve departmental financial objectives.

The role requires strong leadership, excellent communication, and the ability to maintain safe, compliant store conditions while promoting Hannaford's culture and customer focus.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills with ability to learn multiple tasks and technical requirements.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of assigned department associates.

Skills

Store operations management

Customer service

Team leadership

Training and development

Budgeting and financial objectives

Education

College degree or equivalent

Certified Food Safety Manager accreditation (within 90 days)

Tools

RF Unit

Job description

Hannaford Supermarkets is seeking a Department Manager to lead retail operations for the assigned department, driving quality standards, appearance, and service levels. You will hire, train and develop associates, manage inventories, and help achieve departmental financial objectives.

The role requires strong leadership, excellent communication, and the ability to maintain safe, compliant store conditions while promoting Hannaford's culture and customer focus.