Retail Customer Service & Loss-Prevention Champion

Ross-Dress-For-Less; Springfield (NJ); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross-Dress-For-Less is seeking a Loss Prevention Specialist to provide a visible presence at store entrances and exits, deter theft, and maintain a safe environment for associates and customers. You will monitor for theft indicators, follow Code 50 inspection policies, and partner with Store Leadership to minimize shrink.

The role emphasizes professional dress, strong communication, teamwork, and adherence to corporate standards.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Strong communication skills in diverse environments.
• Ability to work effectively with store leadership and teams.
• Knowledge of loss prevention concepts and security awareness.

Responsibilities

• Maintain a safe and secure environment for associates and customers.
• Monitor entrances/exits for potential theft indicators.
• Greet customers and provide courteous assistance while deterring theft.
• Collaborate with store leadership to minimize operational shortage.

Skills

Customer service

Communication

Relationship building

Conflict resolution

Teamwork

Education

High School diploma or equivalent

AA degree preferred

Job description

Ross-Dress-For-Less is seeking a Loss Prevention Specialist to provide a visible presence at store entrances and exits, deter theft, and maintain a safe environment for associates and customers. You will monitor for theft indicators, follow Code 50 inspection policies, and partner with Store Leadership to minimize shrink.

The role emphasizes professional dress, strong communication, teamwork, and adherence to corporate standards.