Retail Customer Service Lead - People Leader (Part-Time)

Hunter Super Techs - TurnPoint; Southfield (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Associate discount

Job summary

Burlington Stores, Inc. in Southfield, MI is seeking a Part-Time Customer Service Lead to guide day-to-day service initiatives under supervision. You’ll inspire associates to deliver friendly, professional help, ensure smooth checkout, and reinforce the Burlington philosophy with a customer-first mindset.

You’ll manage scheduling, front-end operations, and respond to issues quickly. The role requires flexibility for mornings, nights, weekends and holidays, physical ability to lift 40 lbs, and a

Qualifications

• Strong leadership and customer service skills.
• Flexible schedule including mornings, nights, weekends and holidays.
• Ability to lift 40 lbs and stand/walk for extended periods.

Responsibilities

• Model company values and drive friendly, efficient customer service.
• Improve checkout speed and customer feedback.
• Maintain front-end area and assist with register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Communication

Flexibility

Job description

Burlington Stores, Inc. in Southfield, MI is seeking a Part-Time Customer Service Lead to guide day-to-day service initiatives under supervision. You’ll inspire associates to deliver friendly, professional help, ensure smooth checkout, and reinforce the Burlington philosophy with a customer-first mindset.

You’ll manage scheduling, front-end operations, and respond to issues quickly. The role requires flexibility for mornings, nights, weekends and holidays, physical ability to lift 40 lbs, and a