Customer Service Associate II — Retail Front-End & Merch

Dollar Tree; Kutztown (Berks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Kutztown, PA is seeking a Customer Service Associate II who helps with daily store operations, from merchandising to front-end duties. You will support a clean, welcoming environment and be cross-trained to assist at the cash register as needed.

The role emphasizes friendly customer interactions, basic math for transactions, and teamwork with colleagues. This part-time position offers opportunities to grow with the store and provide an inviting shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience preferred.
• Ability to follow instructions and operate store procedures.
• Must be able to lift 30–50 lbs and stand for long periods.
• Proficiency in basic math for cash handling.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock shelves as needed.
• Maintain a clean, presentable store including bathrooms.
• Provide friendly interactions with customers and leaders.
• Handle sales transactions at the cash register.
• Protect cash and company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Teamwork

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree in Kutztown, PA is seeking a Customer Service Associate II who helps with daily store operations, from merchandising to front-end duties. You will support a clean, welcoming environment and be cross-trained to assist at the cash register as needed.

The role emphasizes friendly customer interactions, basic math for transactions, and teamwork with colleagues. This part-time position offers opportunities to grow with the store and provide an inviting shopping experience.