Retail Customer Service & Front-End Associate II

dollartree; Wilmington (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Wilmington, OH is seeking a Customer Service Associate II to support daily store operations, including merchandising, front-end duties, and exceptional customer service. You will be cross-trained to assist at the cash register and switch to front-end duties as needed.

Key responsibilities include receiving merchandise, stocking, maintaining store cleanliness, handling cash with integrity, and delivering a positive, safe shopping experience for customers and teammates.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills

Customer service

Communication skills

Problem solving

Integrity

Math proficiency

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree in Wilmington, OH is seeking a Customer Service Associate II to support daily store operations, including merchandising, front-end duties, and exceptional customer service. You will be cross-trained to assist at the cash register and switch to front-end duties as needed.

Key responsibilities include receiving merchandise, stocking, maintaining store cleanliness, handling cash with integrity, and delivering a positive, safe shopping experience for customers and teammates.