Retail Customer Service & Front-End Associate II

Dollar Tree Stores INC; Xenia (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC in Xenia, Ohio is seeking a Customer Service Associate II to support daily store operations, merchandising, and front-end duties. You will assist customers, handle transactions, and maintain a clean, welcoming environment.

The role is cross-trained for cash register operation and front-end duties as needed. Ideal candidates have a high school diploma and retail or service experience, with strong communication, organization, and problem-solving skills.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail or service industries preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong customer service, organization, and communication skills are required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely and according to productivity standards.
• Merchandise and stock shelves as needed.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Provide a positive, safe, and respectful environment for customers, associates, and leaders.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Integrity

Math skills

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC in Xenia, Ohio is seeking a Customer Service Associate II to support daily store operations, merchandising, and front-end duties. You will assist customers, handle transactions, and maintain a clean, welcoming environment.

The role is cross-trained for cash register operation and front-end duties as needed. Ideal candidates have a high school diploma and retail or service experience, with strong communication, organization, and problem-solving skills.