Retail Customer Service & Front-End Associate II

Dollar Tree Stores INC; Forest Lake (MN); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Minnesota is seeking a Customer Service Associate II to support daily store operations, from merchandising to cash register duties, while maintaining a clean and welcoming shopping environment. You will be cross-trained to assist with front-end duties and support the store’s daily activities.

The role emphasizes customer service, teamwork, and safe handling of merchandise; part-time hours are available.

Qualifications

• High school diploma or equivalent is preferred.
• Retail or service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Interpersonal skills

Organizational skills

Communication skills

Problem-solving

Integrity

Cash handling math

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Minnesota is seeking a Customer Service Associate II to support daily store operations, from merchandising to cash register duties, while maintaining a clean and welcoming shopping environment. You will be cross-trained to assist with front-end duties and support the store’s daily activities.

The role emphasizes customer service, teamwork, and safe handling of merchandise; part-time hours are available.