Retail Customer Service Associate — Part-Time & Growth

Family Dollar Stores Of Virginia LLC; Norfolk (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Family Dollar Stores Of Virginia LLC is seeking a Customer Service Associate in Norfolk, VA to deliver a great shopping experience. You will assist customers, handle transactions at the register, maintain store cleanliness, and help with stocking and receiving merchandise.

The role requires a high school diploma or equivalent and prior customer service experience. You must be able to lift 30–50 lbs and perform various physical tasks while maintaining friendly, professional interactions.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Virginia LLC is seeking a Customer Service Associate in Norfolk, VA to deliver a great shopping experience. You will assist customers, handle transactions at the register, maintain store cleanliness, and help with stocking and receiving merchandise.

The role requires a high school diploma or equivalent and prior customer service experience. You must be able to lift 30–50 lbs and perform various physical tasks while maintaining friendly, professional interactions.