Retail Customer Service Associate - Part-Time

Dollar Tree; Town of Phelps (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Phelps, New York is seeking a Customer Service Associate to assist customers, process transactions at the register, and help with stocking and merchandising. The role emphasizes friendly, professional interactions and a safe store environment.

The position is part-time with duties including restocking, cleaning, and supporting team members. Prior retail customer service experience is preferred, and lifting requirements apply.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent standing, walking, etc.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions on the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Instructions follow

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Phelps, New York is seeking a Customer Service Associate to assist customers, process transactions at the register, and help with stocking and merchandising. The role emphasizes friendly, professional interactions and a safe store environment.

The position is part-time with duties including restocking, cleaning, and supporting team members. Prior retail customer service experience is preferred, and lifting requirements apply.