Retail Customer Care Associate I

Dollar Tree Stores INC; Ephrata (Lancaster County); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and ensure a clean, safe store environment.

The role requires strong customer service, communication, and organizational skills, plus the ability to lift 30–50 lbs and perform physical tasks. Prior retail or service experience is preferred, with a flexible, team-oriented mindset.

Qualifications

• High school diploma or equivalent preferred.
• Retail, hotel, restaurant, grocery, or drug store customer service experience highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, respectful environment with friendly interactions.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Physical stamina

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and ensure a clean, safe store environment.

The role requires strong customer service, communication, and organizational skills, plus the ability to lift 30–50 lbs and perform physical tasks. Prior retail or service experience is preferred, with a flexible, team-oriented mindset.