Retail Customer Service Associate I

Dormont Manufacturing Co; Novi (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Novi, Michigan is seeking a part-time Customer Service Associate to help provide a great shopping experience. You will assist customers, handle transactions, stock merchandise, and maintain a clean store while ensuring security of cash and assets.

The role requires good communication, organizational skills, and the ability to lift 30–50 lbs. Prior retail or customer service experience is preferred, and the position offers flexible hours and employee-centric perks.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. when needed and stand/walk for extended periods.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a safe, positive environment with professional interactions.
• Keep store areas clean and presentable, including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication

Problem-solving

Follow instructions

Education

High school diploma or equivalent is preferred

Job description

Dollar Tree in Novi, Michigan is seeking a part-time Customer Service Associate to help provide a great shopping experience. You will assist customers, handle transactions, stock merchandise, and maintain a clean store while ensuring security of cash and assets.

The role requires good communication, organizational skills, and the ability to lift 30–50 lbs. Prior retail or customer service experience is preferred, and the position offers flexible hours and employee-centric perks.