Retail Customer Experience Associate I

Dollar Tree Stores INC

Shelby Township (SD)

On-site

USD 17,000 - 21,000

Part time

14 days+
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Benefits offered by this job

Medical, pharmacy, dental, and vision
Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in Shelby Township, Michigan is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and help with unloading merchandise while upholding safety and professional interactions.

The role requires strong customer service, organizational, and communication skills, with the ability to lift 30–50 lbs and stand for long periods.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
  • Ability to follow instructions and interpret operational documents required.
  • Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, kneeling, and other physical tasks.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions at the assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and assist with unloading trucks and stock replenishment.
  • Maintain a positive, safe, and respectful environment for customers and staff.
  • Keep store clean, including bathrooms, floors, and trash disposal.
  • Other duties as assigned.

Skills

Customer service
Communication
Organization
Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Shelby Township, Michigan is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, maintain store cleanliness, and help with unloading merchandise while upholding safety and professional interactions.

The role requires strong customer service, organizational, and communication skills, with the ability to lift 30–50 lbs and stand for long periods.

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