Retail Customer Service Associate — Grow Your Career

Dollar Tree Stores INC; Hoover (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Alabama to deliver a great shopping experience for every customer. You will assist customers, operate the register, stock shelves, unload trucks, and help maintain a safe, clean store environment with friendly customer interactions.

Role emphasizes strong communication, teamwork, and adherence to store standards while providing support across daily operations and merchandise replenishment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Alabama to deliver a great shopping experience for every customer. You will assist customers, operate the register, stock shelves, unload trucks, and help maintain a safe, clean store environment with friendly customer interactions.

Role emphasizes strong communication, teamwork, and adherence to store standards while providing support across daily operations and merchandise replenishment.