Retail Customer Experience Associate

Dollar Tree Stores INC; Wallingford (CT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes teamwork, excellent service, and compliance with company policies. Part-time positions are available with opportunities for growth and perks.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including restrooms, floors, trash, and neatness of all areas.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Lifting 30-50 lbs

Team interaction

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes teamwork, excellent service, and compliance with company policies. Part-time positions are available with opportunities for growth and perks.