Retail Customer Service Associate - FT, Flexible Rotating Shifts

Goodwill of Central and Coastal Virginia; Colonial Heights (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia in Colonial Heights, VA is seeking a full-time Retail Customer Service Associate. You will provide excellent customer service, handle transactions, and assist with merchandising to keep the store inviting.

You must be customer-focused and able to work evenings/weekends. Base pay is $13.00 per hour, with a rotating 4-week schedule and emphasis on safety and policy adherence.

Qualifications

• High school diploma or GED preferred.
• No prior experience required.

Responsibilities

• Acts with enthusiasm and courtesy toward every customer.
• Greets customers quickly and thanks them after checkout.
• Engages with customers and assists on the sales floor.
• Processes transactions quickly and accurately.
• Restocks and rotates merchandise on the floor.
• Maintains neat, clean, and organized sales area.
• Keeps wrap desks tidy and clutter-free.
• Maintains visual displays and end caps to showcase products.
• Reports any cleanliness issues to management.
• Follows store policies and safety guidelines.

Skills

Customer service

Cash handling

Communication

Friendly demeanor

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia in Colonial Heights, VA is seeking a full-time Retail Customer Service Associate. You will provide excellent customer service, handle transactions, and assist with merchandising to keep the store inviting.

You must be customer-focused and able to work evenings/weekends. Base pay is $13.00 per hour, with a rotating 4-week schedule and emphasis on safety and policy adherence.